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Sub-processors
Last updated: March 2026
Switchboard uses the following sub-processors to deliver its services. All sub-processors are bound by data processing agreements and handle your data only as directed by Switchboard.
| Sub-processor | Purpose | Location | Privacy policy |
|---|---|---|---|
| Hetzner Cloud | Server hosting + storage (EU data residency) | Germany / Finland (EU); Virginia (US) | View → |
| Amazon Web Services (AWS) | Dedicated cloud hosting & BYOC storage infrastructure | United States / Global | View → |
| Anthropic | AI language model processing (Claude) | United States | View → |
| OpenAI | AI language model processing (GPT-4o, embeddings) | United States | View → |
| Twilio | Telephony, SMS carrier transport, and voice routing | United States | View → |
| Meta Platforms | WhatsApp Business Cloud API messaging routing | United States / EU | View → |
| Stripe | Payment processing and billing | United States | View → |
| docker-mailserver | Transactional email delivery (self-hosted) | On-premises | View → |
| Cloudflare | Turnstile bot detection on public interest form | United States | View → |
| IONOS | DNS hosting and inbound email/MX routing | Germany | View → |
| Slack | Operator alerting and incident notifications (no customer data) | United States | View → |
| ntfy.sh | Operator phone alerts via push notifications (no customer data) | Germany | View → |
| OAuth authentication for sign-in | United States | View → | |
| Tailscale | Operator network access (control plane only — no customer data) | United States | View → |
To receive notification of sub-processor changes, contact ram@switchboard-ai.com.